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Freight brokerage gets boost from pandemic-induced digitization


[Source: Transport Dive] — Trucking is generally thought of as an industry slow to adopt technology. But when the coronavirus put safety on the line last year, the need for social distancing helped make the case for adapting processes that don’t involve physical closeness.

“The need to avoid ‘touch’ processes during the pandemic may have overcome the industry’s long-standing resistance to digitization,” the report reads. “If so, technology will improve service levels, with advances including online freight booking, which improves efficiency,” as well as ELDs.

Read the full report here.